Service Delivery Policy

Tile Stage is a software service delivered online. Nothing is shipped and there is no physical delivery. This policy forms part of the Terms of Service.

How access is delivered

1. A company signs up at https://tilestage.in/signup and receives a confirmation e-mail at once.
2. We verify the company's details — usually within one working day, at most three. You receive an e-mail when the account is activated, or a message if we need something more or cannot activate it.
3. Access is through a browser at https://tilestage.in with the e-mail and password chosen at sign-up; users the company's administrator invites receive their own invitation e-mail with a link that is valid for 7 days.
4. Paid features are available as soon as the payment is confirmed by the payment gateway, normally within minutes. For bank transfers and UPI mandates it may take up to one working day.

If something does not arrive

Check the spam folder for e-mails from Tile Stage and write to —; we respond on working days within one business day.

Requirements

A current version of Chrome, Edge, Firefox or Safari on a computer, tablet or phone with 3D graphics enabled and a reasonable internet connection; the studio downloads several megabytes of scene photographs per space.