Legal documents
The Terms of Service and the Privacy Policy govern the use of Tile Stage. The policies and notices that form part of each are listed under it. Every page shows its version and the date it took effect.
- Terms of ServiceThe agreement between the company that signs up and us: accounts, the subscription, what may and may not be done with the spaces and the renders, fees, liability, termination, Indian law.Part of this document
- End User Licence AgreementThe licence each person has to use the studio in a browser, and what a user must not do with it.
- Acceptable Use PolicyWhat a user must not do with the service: copying spaces, automated access, sharing accounts, unlawful content, abuse.
- Pricing & Payment TermsPlans and quotes, GST invoices, how payment is collected, failed payments, taxes.
- Refund & Cancellation PolicySubscriptions, renewals, cancellation, when a refund is given and how it reaches the customer.
- Service Delivery PolicyHow and when access is delivered after sign-up and payment — nothing is shipped; the service is online.
- Data Processing AddendumFor companies that need it: our obligations as a processor of their users' and customers' data under the DPDP Act and the Terms.
- DisclaimerRenders are visualisations: colours, lighting and scale differ from real tiles; always confirm with a physical sample.
- Copyright & Content PolicyWho owns what — the spaces and software are ours, the tiles and brochures are the customer's — and how to report infringing content.
- Support & Service LevelsHow to reach support, response times, maintenance, availability.
- Contact & Legal EntityThe legal entity behind Tile Stage, its address and registration, the contact addresses.
- Privacy PolicyWhat personal data we collect, why, how long we keep it, who processes it for us, and the rights under the DPDP Act 2023.Part of this document
- Cookie PolicyThe one session cookie, the browser storage the studio uses, and how to control them.
- Security & Responsible DisclosureOur commitment to protecting the service and how to report a vulnerability safely.